BM
Bongiwe M
1 reviews | Active since Apr 2023
04 Apr 2023, 19:24
Bad customer service
I was at Boxer supermarket today buying a pork when I get to the till they told me that Its not the exact price.
When I request to get it with that price they gave me attitude.The lady who works in the admin The Supervisor,The lady in the butchery and also the The assistant manager (Mike).
I felt so bad and hurt I even thought of writing to X- repo because they were all not wearing their name tags I didn't know who to report.
I waited there for 2hours no one attending me up until i leave the shop ,I wanted to pay other bills I couldn't because they were so rude and protecting each other.
Helpful (0)
Replies (2)0
Replies (2)BM
Bongiwe M's updateReviewer Update
04 Apr 2023, 19:47Boxer Supermarket Veerenigeng
BM
Bongiwe M's update04 Apr 2023, 19:47
Reviewer Update
Boxer Supermarket Veerenigeng
Boxer Superstores's replyOfficial
12 Apr 2023, 11:24 Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.
Boxer Superstores's reply12 Apr 2023, 11:24
Official
Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.