KM
Khutso M
1 reviews | Active since Nov 2017
17 Apr 2022, 14:11
Bad Customer Service
Cashier Lillian Ngwenya, Boxer Daveyton has an attitude and her Supervisor. And they lack customer care service more especially when it comes to assisting a customer with relevant information when it comes to promotions. And when you call the store they answer and hang up. Management need to look into their staff and trin them properly when it comes to Batho Pele Principles.
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Boxer Superstores's replyOfficial
25 Apr 2022, 11:30Hi Khutso
Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.
regards
Pam - Boxer
regards
Pam - Boxer
Boxer Superstores's reply25 Apr 2022, 11:30
Official
Hi Khutso
Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.
regards
Pam - Boxer
regards
Pam - Boxer