LG
Linda G

1 reviews | Active since Aug 2025

30 Aug 2025, 12:36

Bad attitude of cashier

I shopped at Boxer Superstore at the Phoenix Plaza for the first time today, 29 August 2025.I was really upset and disappointed at the bad attitude of a cashier by the name of Zama Mkhize who clearly is a ******. I am an Indian female, from the moment it was my turn to cash up she gave me such a look of hatred, we'll that's how it felt to me, there was no smile on her face, I enquired a price of an item she belittled me making me look like an idiot. Practically throwing items as she scanned. Her tone and everything about her attitude was pathetic. There were only black people behind me at the queue, did she intentionally wanted to embarrass me?? They all kept starring at me, as she continued speaking on Zulu. I don't appreciate this kind or treatment as a consumer! To have items you paying for to be practically thrown and pushing the card machine towards me in such a manner!

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Replies (1)
Boxer Superstores
Boxer Superstores's reply01 Sept 2025, 09:28
Official
Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.