AN
Anelisa N

1 reviews | Active since Apr 2015

25 Jun 2022, 16:34

BAD ATTITUDE OF A CASHIER

On this date I visited Boxer Khayelitsha 2.. As I was standing in line waiting to pay I started a conversation with a lady behind me, we continued with our chat until we reached the pay point. To my surprise that the cashiers namely Xolelwa Malonge jumped in to the conversation bcz we were talking about boxer and the SRD issue, telling me to stop lying. First of all she does not know me I don't know her, secondly she didn't even greet me as a valued customer in her work place. I asked her why is she making this conversation personal as if when we talk about boxer we are talking about her. The attitude she gave me you could see that she was annoyed, I asked her very polite that is this the way that you deal with customers with this kind of attitude, the attitude became worse to a point that she throws a pen for me to sign the bank card payment slip AS SOCIETY WE DON'T NEED THESE KIND OF PEOPLE IN PUBLIC PLACES. That girl is not dedicated to her job hence she becomes so annoyed very easily for no reason.

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Replies (1)
Boxer Superstores
Boxer Superstores's reply27 Jun 2022, 10:09
Official
 
Hi Anelisa Ngqangweni

Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.  

Regards 
Pam - Boxer