kG
kashiefa G

1 reviews | Active since Jul 2015

14 Jul 2015, 18:59

bad attitude and unpleasant

Good day. I would like to place a complaint about the boksburg boxer customer service. I go there at least once a week and the stuff are always unpleasant and unhelpful when it comes to satisfactory service. A few weeks ago when I went to buy some milk I had one of the male stuff members continuously hitting on me and trying to have a conversation with me as I was doing my shopping. I felt very uncomfortable by this. Today I went into the store to buy some items and the cashier at the cigarette counter was extremely rude. I said \hello"and she just looked at me with no reply and scanned my goods. There was an item to be voided and the supervisor or card holder to authorise the refund was having a fat chat with another stuff member before handing over the card . I wasn't asked if I needed a plastic bag for my goods and as I left didn't even get a response to my \"" thank you and bye\"". I myself work in the retail industry and find this unpleasant "

0
Replies (1)
Boxer Superstores
Boxer Superstores's reply14 Jul 2015, 19:09
Official
Hello kashgab,

Thank you for taking the time to inform us of your experience at Boxer Boksburg. By bringing this to our attention we will be able to investigate the matter further and take the necessary steps to ensure all customers have a fulfilling experience when shopping at any of our Boxer stores.

Management will be informed of this matter and someone will be I touch with you shortly.