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nelisiwe N
1 reviews | Active since Oct 2016
10 Jun 2021, 21:46
Angry customer
I dont even want to give a review because of the way I'm so upset Boxer Superstore kwamashu is the one store I trusted as a mother Woke up today 10th of June.. had to go to work by the way,requested a ride to and fro,good service like always from the cashier,got home dropped everything and went to work only to find my kids very dissatisfied from the 6 pack I bought of milk which actually expired,even the smell is bad...
I need an answer from Boxer Superstores asap As I also work in the industry and I know protocol...the inconvenience caused who will pay for it,all the 6 boxes are a waste,which is my time and money and it's not the first time this happens hence I need an answer
Helpful (0)
Replies (3)0
Replies (3)
Boxer Superstores's replyOfficial
11 Jun 2021, 08:08Morning Nelisiwe,
Sorry to hear about this - we have asked management at the store to contact you to resolve. They will either refund or replace.
Regards
Jade - Boxer
Sorry to hear about this - we have asked management at the store to contact you to resolve. They will either refund or replace.
Regards
Jade - Boxer
Boxer Superstores's reply11 Jun 2021, 08:08
Official
Morning Nelisiwe,
Sorry to hear about this - we have asked management at the store to contact you to resolve. They will either refund or replace.
Regards
Jade - Boxer
Sorry to hear about this - we have asked management at the store to contact you to resolve. They will either refund or replace.
Regards
Jade - Boxer
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nelisiwe N's updateReviewer Update
12 Jun 2021, 10:06Thank you for the quick response and big up to the store manager Siyanda for handling this as professional as he was
I'm glad this was solved thank you
Like I said before
The customer service is exceptional
Keep up the good work
Hope this wont happen again
I'm glad this was solved thank you
Like I said before
The customer service is exceptional
Keep up the good work
Hope this wont happen again
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nelisiwe N's update12 Jun 2021, 10:06
Reviewer Update
Thank you for the quick response and big up to the store manager Siyanda for handling this as professional as he was
I'm glad this was solved thank you
Like I said before
The customer service is exceptional
Keep up the good work
Hope this wont happen again
I'm glad this was solved thank you
Like I said before
The customer service is exceptional
Keep up the good work
Hope this wont happen again
Boxer Superstores's replyOfficial
14 Jun 2021, 09:49We are so glad to hear this - thank you for your support Nelisiwe.
Boxer Superstores's reply14 Jun 2021, 09:49
Official
We are so glad to hear this - thank you for your support Nelisiwe.