Horrible service at Welkom branch

<p>I requested a quote for a new safety net for my trampoline. I spoke to Lizel de Waal via e-mail. I even sent her photos of the trampoline as she requested. She told me on 20/04/2017 that the safety net will be ordered and she will let me know when I can fetch it at the Welkom branch. We spoke again via e-mail on 10/06/2017. I asked her whether the net has arrived yet. She said no sorry. She ordered it, but will let me know when it arrives. I asked again on 5/08/2017 if it has arrived. On 7/08/2017 she sent me an e-mail to ask what kind of trampoline it is.... Oh my, why is she asking that NOW if she already ordered it. I am very unhappy with her service. </p>