Horrible treatment at Botshelong hospital

Good day, My son’s leg got broken while he was playing football , then he was rushed to hospital at 17:00, he was still not being attended 3 hours later when I got there, I was so furious & asked the receptionist to call for sister in charge, she came after 30min, my son was in so pain, finally when they came to attend to us their treatment was so cold they were dragging their feet , no sense of urgency , the xray indeed confirmed that my son was broken by then his leg was swollen, Dr Happy was the only person that knew why we were there, in short never use that hospital rather just go to Thelle,