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Pheladi M
1 reviews | Active since Jan 2020
26 Jun 2024, 12:52
Worst service to students
I registered the second time because I wanted to complete the 2 modules are failed. Thus Campus might be the worst by far as how the handle student grievances. I received a call yesterday that there is an email on my Outlook account which I do not have as to why they sent an email to Outlook and not Gmail baffles me. When I call and ask they drop the call and the never get back to me. Right now I was failed on my exam and when u enquire why they don't answer. Now I have to sup when I wrote and I was given 0.
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Boston City Campus's replyOfficial
27 Jun 2024, 08:57Dear Pheladi, It is required of all students to access their @MyBoston.co.za student email address regularly. Formal correspondence, such as correspondence detailing Assessment Irregularities, is addressed to this account and this account only. The HE Induction Letter provides all relevant details regarding accessing this email address. In addition to this, in order to register for the Invigilation Application, we use, you are required to use this email address – which you did. While this is not the forum to discuss your alleged Assessment Irregularity, I confirm that this stems from you breaching the HE Invigilated Assessment Event Rules. There is clear evidence of this and this is the reason why you received 0 for the Summative Assessment 1 for the module. As an institution, it is our responsibility to create an environment where all students have an equal opportunity to demonstrate their knowledge and skills. Compliance with inter alia the Rules helps to ensure that all Invigilated Assessment Events are conducted consistently and objectively. Deviating from the Rules, even unintentionally, can compromise the integrity of the Assessment Event and potentially disadvantage other students. I will personally phone you to discuss this later today. Kind Regards,Matthew de RoosDeputy Registrar: Academic
Boston City Campus's reply27 Jun 2024, 08:57
Official
Dear Pheladi, It is required of all students to access their @MyBoston.co.za student email address regularly. Formal correspondence, such as correspondence detailing Assessment Irregularities, is addressed to this account and this account only. The HE Induction Letter provides all relevant details regarding accessing this email address. In addition to this, in order to register for the Invigilation Application, we use, you are required to use this email address – which you did. While this is not the forum to discuss your alleged Assessment Irregularity, I confirm that this stems from you breaching the HE Invigilated Assessment Event Rules. There is clear evidence of this and this is the reason why you received 0 for the Summative Assessment 1 for the module. As an institution, it is our responsibility to create an environment where all students have an equal opportunity to demonstrate their knowledge and skills. Compliance with inter alia the Rules helps to ensure that all Invigilated Assessment Events are conducted consistently and objectively. Deviating from the Rules, even unintentionally, can compromise the integrity of the Assessment Event and potentially disadvantage other students. I will personally phone you to discuss this later today. Kind Regards,Matthew de RoosDeputy Registrar: Academic