AS
Amanda S

1 reviews | Active since Aug 2024

11 Aug 2024, 17:25

Student Advisor never responded to my emails

Good day,

At the beginning, my student advisor answered my enquiries and was doing a great job. Then when I needed assistance again, my student advisor assisted me and I provided the necessary documents as I did my part as well.

After that, my student advisor (from Boston City Campus) never responded to my emails ever again. I kept emailing but no response and no automatic email message.

There has been no communication for 2 weeks.

I am disappointed and would have appreciated further communication. Even when I was a Trainee, I was told by a Personal Assistant "You do not tell them to call back. You call them back".

Please let me know if you have a job offer for me so that I ensure that other customers(and students) do not experience the same situation as me.

0
Replies (2)
Boston City Campus
Boston City Campus's reply12 Aug 2024, 08:29
Official
Dear Amanda,

We acknowledge receipt of your review and will provide you with feedback accordingly.

Kind regards,Team Boston 
Boston City Campus
Boston City Campus's reply14 Aug 2024, 10:08
Official
Dear Amanda 

We have tried to reach you via the cell phone number and your email address.
We have provided our direct contact information, including phone and email. We remain available should you wish to communicate with us.
Kind regards,Team Boston