Shameful service delivery

When I first started studying with Boston City Campus in Lynnwood Ridge I was filled with hope and excitement. However Boston quickly extinguished those positive feelings and turned my experience with their organisation into a nightmare.

The first year went relatively well, although I had to struggle to get my correct second semester marks. Boston did not include my assignment marks into my average and this led to me failing my second semester. However, this was incorrect as I had submitted my assignments on time and the marks were well above average. In order to have this error rectified I was sent from pillar to post. My Lynnwood Ridge campus referred me to the registrar for resolution who was fortunately able to assist me after a long period of back and forth.

The second year was terrible and here is the reason why: the second semester exams were meant to supposedly be handwritten and scanned onto their student portal. But here is the catch, this information was not properly communicated to me as a student and I subsequently wrote my exams on their ColCampus portal as per usual. Boston then proceeded to give me a mark of zero, zilch because my exams were not handwritten and scanned through to them. Their company refused to mark my exams for which I had studied so hard.

To say that I am disappointed in this company would be an understatement. Perhaps the private higher education sector must be more stringently regulated. I feel that Boston grabbed my money and ran, and in the process they tried every trick to make sure I failed my exams.