TK
Tebogo K

1 reviews | Active since Dec 2022

09 Dec 2022, 12:19

Refunds please

I did register at Boston business college to study paralegal course ,due to unforeseen circumstances I did not continue with my studies ,due to fact that I was arrested ,I was disgonised with severe depression, I payed the full amount of a course ,I needed refund as I did not managed and I was told that i forfeited my funds.can you kindly assist with this matter

0
Replies (5)
Boston City Campus
Boston City Campus's reply09 Dec 2022, 14:42
Official
Dear Tebogo,

We hereby acknowledge your frustrations, we will investigate the matter and revert as soon as possible. 

Kind regards,

Team Boston 
Boston City Campus
Boston City Campus's reply12 Dec 2022, 11:44
Official
 Dear student, 
As an institution, we are governed by the rules and regulations of external accrediting institutions. 

We also have many registered students, in the thousands, annually, and we therefore must operate with the confines of fairness and integrity and acting equitably to all students.

We are unable to resolve your issue over a third-party internet conversation. 

With this in mind,  we invite you to please communicate with your branch manager to establish a way forward.  Our branch manager is willing to meet with you as soon as possible.  Regards, 

Team Boston 
TK
Tebogo K's update12 Dec 2022, 14:07
Reviewer Update
Good Day

Due to the fact that I tried my level best to communicate with the Branch manager ,the only thing ive realised is that She tries by all means to dismiss whatever solution ,the only thing is that Ive been given chance to study and I failed ,so to meet Her its fruitless ,because im going to recieve the same answers thereto.

Please can you resolve this issue and revert back to me,honestly im not confortable to adress this issue again with her.

Your response to this matter will be highly appreciated.

Regards

TI KOETS
TK
Tebogo K's update12 Dec 2022, 14:10
Reviewer Update
Good Day

In a hardshell if I may ask ,I submitted the Doctors report and the charge sheet,and it was clear that I was diagonised with severe depression ,How am I going to cope even if I insisted to study.

That was impossible as I was under chronic medication.

Please assist with this matter.

Regards

TI KOETS
Boston City Campus
Boston City Campus's reply15 Dec 2022, 12:40
Official
 Dear Tebogo,

Thank you for the discussion with Ms. Stemmet yesterday.  We trust this concludes the matter and that you will seize the opportunity.  

All the best for the festive season.

Regards,

Team Boston