Refund and please deal with Naseema Van Nekerk

Boston City Campus Cape Town Campus I had made An application with the Cape Town Campus assisted by a lady by the name of Naseema Van. Nekerk to enroll for this year for a Comptia A+ course while I was still In Cape town.

So they provided me with their banking details for me to make payment for this course, which I did pay it up in full before they even started lectures for the year, My mother than had passed on due to covid 19. So due to family circumstances I had to relocate from cape town back Pe during February time If not mistaken , I called Boston college and my older sister also called Boston college Cape town campus to find out if they can transfer me to the one in port elizabeth, and Naseema Van nekerk a student advisor in that campus , told me that there was no need to transfer me as she had not uploaded me yet on her side and that she can provide me with my full refund of the R7045. And she than requested for a copy of my bank statements which I sent and she received and acknowledged it. Ever since the month end of February she told me she was going to process my refund , up until today the money has not been sent me , bare in mind she is now changing stories from what she had told me and my sister , she is now ducking our calls , and the money has not yet been refunded back to me ,

So now a whole year of opportunity for academics has been wasted by her , and the situation at home is not the same since our only parent has passed on , she is still not refunding me the money that we need as a household for more than two months now and she had recently included another lady by the name of Maneli or something like that but still haven't received

Can I please get my refund asap as I'm about to take this further.