Im still waiting for my refund it has been a month still no payment has been made.

I app**** at Boston after i got my grade 12 results.Thereafter i was accepted within 8 hours. Since i app**** for a student loan they would not release a payment to Boston without a proof of a registration letter. I took my own money and paid for registration which was R975.00 , the consultant told me that i would be refunded immediately after the bank has released the payment for my studies. One week or so i went to the bank and they released the payment which was R39 799.00 for Bcom Law . After the payment was released the consultant told me to write a refund letter where i requested the R975.00 back which i did and the consultant told me that the payment would take to weeks or so to reflect. I believed her. 3 weeks after i have made the request still no money has been payed into my account. Thats when i took the decision that i didn't want to study with the anymore. I asked for a refund for all of the money i paid the consultant told me that after seven days you don't get refunded but i still had a balance of 5000.00 and i requested it back then the consultant said i must write another letter to tell the why i quit and why i want my money back , i did all of that gave them my banking details the consultant said that it should take 2 weeks for the payment to reflect (again) it has been a Month and a whole week still i haven't received nothing not even a proof of payment. What do i do now ? Do i involve lawyers,court police?