BOSTON CITY CAMPUS(PIETERMARITZBURG)- My Continued Experience: Still No Proper Help Months Later

I previously wrote a review in May about my painful and confusing experience with Boston City Campus. I opened up about how I felt misled, unsupported, and emotionally drained after enrolling — only to discover far too late that Boston operates as a distance learning institution, something I was never clearly informed about before registration. My entire experience was deeply distressing, and I ended up withdrawing for the sake of my mental health.

Now, months later, I still haven’t received proper help or communication regarding my de-registration or the next steps. I’ve been emailing the Pietermaritzburg Campus over and over, but no one is responding with clear guidance. I feel like I'm being ignored, and the lack of urgency and support is incredibly frustrating.

When I first walked through Boston’s doors, I was welcomed warmly and sold a dream — one of mentorship, friendships, and strong academic support. But that dream quickly crumbled. I was left alone in accommodation, surrounded by strangers, with no clear direction, and missed important deadlines because no one explained the process properly.

At the very least, I expected transparency and clear communication — not only during registration but even now, as I try to formally leave. All I want is closure and to move on with my life, yet I'm being met with silence and confusion.

To prospective students: Please ask the right questions before you register. Don’t be afraid to speak up if something doesn’t feel right. If you’re someone who thrives in face-to-face settings and needs on-campus interaction, Boston may not be for you. Make sure you fully understand the system — including that you need to book your space in class — which no one mentioned until it was too late.

To Boston: Please take this seriously. You’re dealing with real people’s futures, emotions, and well-being. Students deserve honesty, structure, and compassion — not confusion and silence.

If you truly care about your students, start showing it in your actions.