CS
Candice S
1 reviews | Active since Aug 2020
11 Jan 2021, 10:19
Boston City Campus USELESSNESS
I was given wrong banking details by boston accounting staff member. I called boston back after Tanya de mos told me i paid the in a FNB account, when I was supposed to pay it in a Standard bank account, but was given a FNB account number by Lerato Zulu from Boston. I was told by tanya she can't help me i must sort it out myself. Wow, you have no ****** customer skills. Boston SUCKS big time. I regret enrolling my daughter at this College.
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Boston City Campus's replyOfficial
11 Jan 2021, 11:01Dear CandiceWe hereby acknowledge your frustrations and will investigate the matter today and revert as soon as possible. Kind regards Team Boston
Boston City Campus's reply11 Jan 2021, 11:01
Official
Dear CandiceWe hereby acknowledge your frustrations and will investigate the matter today and revert as soon as possible. Kind regards Team Boston
Boston City Campus's replyOfficial
15 Jan 2021, 11:06Dear Candice, At Boston we always strive to render excellent and professional service, and we want to apologize for the inconvenience caused to you in this matter. It has been investigated as promised and we are glad that the positive outcome could be communicated to you by our Financial Director. We wish your daughter well with her future studies.Kind regardsTeam Boston
Boston City Campus's reply15 Jan 2021, 11:06
Official
Dear Candice, At Boston we always strive to render excellent and professional service, and we want to apologize for the inconvenience caused to you in this matter. It has been investigated as promised and we are glad that the positive outcome could be communicated to you by our Financial Director. We wish your daughter well with her future studies.Kind regardsTeam Boston