BAd service to people who want to be educated

I am really dissapointed that i had to go to the extent of complaining about BCC on social media as i have tried but failed to get any response or help.<br> I hve registered and paid half of my BCC fees for doing a pastel course in February 2016. Every since then, I have to call in every second day asking for a response as to when i start classes. I have been told last week to come, when i get there nothing is sorted out, i then call in on friday as i was notified that my parking for is incomplete and my computer is still not ready. I was told to call today, I call today to follow up if i can attend classes, the gentleman said he would call me back, i still havent recieved a call. Its so frustating and this should not be happening!! What do i do in a case like this? Refund or try again?