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Mamoloko M

1 reviews | Active since Jan 2020

15 Jan 2020, 15:38

BAD SERVICE

I wish I have never tried registering with them. Talk about incompetence. I registered with them 2017 and my studies were being funded by my employer. So now for me to get the studies paid I needed to submit supporting documents such as the quotation and timetable, talk about the real struggle to get the timetable. Taking time off work going there during the week being told I cant be helped during the week its time for full-time students not part time like us. Told to send emails as if that was never good enough, I lost my bursary because of that and never continued. I am now getting phone-calls and statements to say I must pay for studies that I didn't do. Tried being in contact with head office from last year June until today I haven't received any response. They are so quick to call or send me statement but so slow to assist with my request.

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Replies (1)
Boston City Campus
Boston City Campus's reply17 Jan 2020, 13:57
Official
 
Dear Mamoloko, 
Thank you for alerting us to your query. We have looked into your concerns and have raised the matter with the relevant Boston Branch Manager to action immediately.  We are pleased that the Manager has made contact with you and we thank you for agreeing to meet with our team at the branch. We trust that the matter will be resolved to your satisfaction. 
Kind Regards, 
Boston City Campus