What is happening? Where is my car?

<p>On 3 March 2017 we towed a Chev Captiva to your workshop for repairs due a possible electronic fault in the vehicle computer. Today, 31 March 2017 there is no feedback regarding the possible repairs to be done, the cost or the repairs on my vehicle. I can not imagine it taking to long to do fualt finding on a vehicle when you apparently have all the right tools to do a "diagnosis". I just want to make it clear that I will not pay any "storage fee" on this vehicle as I feel this matter could have been sorted a long time ago. This is unacceptable and a discrage that such poor service a received from a Company that is well known all over SA as the go-to service stations for diagnostics. I will never ever use a Bosch Service Station ever again. Please let me know what is happning!!!</p>