What a bad service filled with arrogancy!!!!

Terrible and disrespectful behavior received @Bosch Service in Polokwane from front counter to technician. Technician had my vehicle for two weeks to look at engine light and that was on job card I filled in 10/02/2025. 21/02/2025 my vehicle was ready as informed, in the afternoon went to fetch my vehicle and noticed that the engine light is still there. Asked the technician why I am still having engine light, and he said he did not work on it when asked why? All he can say is that he did not look at the Job card and that I can bring the vehicle on Monday (24/02/2025). Left vehicle at workshop Monday (24/02/2025) and fetch it in the afternoon experience the same problem. Sent videos and text to ask what was done on Monday no feedback and was told to bring vehicle on Thursday (27/02/2025). Follow up on progress today (27/02/2025) and was told technician busy on it. Spoke to the technician and he said, "I've got lot of work to do, and I haven't got a chance to look at your vehicle and you can come fetch it". So basically: 1. The front desk has been lying to me 2. Technician has no time for my vehicle, and he's been very disrespectful. Question is: Why tell me to bring vehicle when you know you not going to work on it? Instead, you kept on lying to me.

What a bad service filled with arrogancy!!!!