Very poor and bad service provided by Bosch Car Service under Citton Cars Gezina, Swemmer Street.

Very bad and unprofessional conduct. I have book my car for service on the 15 March 2019 up until todate the car is still not done. I was called by one of their consultant on that day and inform me that they have diagnosed the car and the head gasket had been broken. He then told me that if I agree for them to fix it, it will take them 2 weeks to do the job starting from that day and the cost will be R15 000.00 . I agreed. There was no communication with me from this consultant (Andre) for the whole week. I then call him to ask how far is the car seeing that the schools will be re opening and i will need the car to transport my kids because it is the only transport I had and was the 29 March 2019 and he said they are not done but it will take another 4 days to complete the job because the part need to be taken for engineering. On the 05 April 2019 i send citton Cars and Bosch an email to complian about this unprofessional service and they did nothing to address my complain. I received a call from them on the 08 April 2019informing me that the car is done I must and come collect the car and the amount to be paid for the work done will now be R13 150.00 which I paid. To my surprise the car was not wash and it was dirty and when inquire why my car was not clean after nearly a month with them Andre told me that they do not have vacuum cleaner in the company to cleaned cars hence the dirtiness. I then took my car and drove out of the workshop but the car could not drive for a kilo and it dead on the way. I then call Andre that the car is dead they must send a technician to come and help me out. His attitude was very bad together with his technicians and could not apologize for the poor and low quality work done to my car. The car was even worse that when i drove it to them on the 15 March. I demand that Bosch South Africa refer me to other Bosch service workshop that can fix my car and paid me back the amount of money that i am spending on Ubber every day because of thier poor and bad service and fix my car urgently as a matter of urgency. I will also report you to consumer protection commission of South Africa. I need my car.