Very dissapointing and dissapointing service

I had a very disappointing experience with Camino when purchasing a gas oven for R8397.50. After delays in delivery, the wrong oven—an electrical model instead of the gas oven I ordered—was delivered in April 2024. Despite numerous follow-ups and promises from the representative, Mr. James, the issue remained unresolved for months. I provided proof of payment and waited for the correct oven or a refund, but after 8 months, I requested a refund. James promised to refund me in September, but by October, no payment had been made, and I was told the refund would be in installments. The lack of communication and accountability left me frustrated, and I feel let down by Camino's poor customer service.