Unhappy client

Good Day i was help by manger at bosch service in garankuwa Anton today, Kindly note that I was not properly advised on this matter. Subsequent to my request to have the diagnostic done on my car, I was advised that the vacuum sensor was faulty and needed to be replaced. I immediately contacted WeBuyCars to make payment towards the faulty part, to which the payment was processed upon their receipt of the quotation from Bosch Rantol. I was assisted by Anja and in our engagements, she advised that they have sourcedout the part (vacuum sensor) with one of their stakeholders but the delivery would take up to 21 days. I alluded that I was not willing to wait for that long and would consider other RMI service providers to assist to remedy the fault in my car (being thevacuum sensor). Anja requested that I give her a day or 2 for her to check with other stakeholders for the part in need. She indeed reverted back, and advised that I bring in the car for repairs. At no point did Anja advise that the part sourced was not complete(being the sensor and the pipe). I am also reliant on Bosch for a service and doesn’t know better since I am not a mechanic, I did not question her if the part sourced was a correct part. In other words, I was missed informed. Should have Anja provided me with all the correct detail, I would have made an informed decision and would have looked for service elsewhere. With that being said, kindly note that I should not be held liable for the part that needs to be installed in my car. Furthermore, on the email referred, kindly note the discrepancy in the amount charged to WebuyCars for the part in question versus the amount mentioned below. My expectation is that Bosch replace the part on their own account and take the responsibility of misinforming and for not rendering a complete service that was to be rendered initially. This could have been avoided from your side and hence I cannot take any accountability for your mishap. Regards