kK
katlego K

1 reviews | Active since May 2016

12 Oct 2016, 15:47

Take your car to the manufacturer to avoid substandard results.

<p>I own a 2008 very reliable Mazda 2. I always serviced with Ford/Mazda directly. My first experience with Bosch Service was Temba Auto Clinic in Midrand and their service was fairly good, excellent really.</p> <p> </p> <p>So one would assume that another Bosch Service branch would offer equal if not better service. But in this case FST Auto Services at the Soweto Empowerment Zone in Diepkloof Zone 6 was disappointing & results substandard. My car was booked from Tuesday, 03 May 2016 and I recieved it Thursday, 05 May 2016 after numerous delays. My quotation reached R8 303.41 which I paid for becuase I prefer my car in good shape. I regret this decision. My steering wheel began gradually vibrating when I braked yet brake discs & brake pads were claimed to have been replaced. Now the vibrations are very bad. I imagine in rainy weather that my car is essentially an accident waiting to happen. The car smells like petrol yet the petrol filter was said to have been changed. I requested a full diagnostics on the car and they advised that their is nothing else they picked up. Even after emphasizing that they need to check my rear drums & brake shoes from as per a previous diagnostic test I received. My car makes a squeaking noise when I reve**** & brake. It still makes the warping sound it did before taking it in for service. I am preparing to take the car in for deep diagnostics elsewhere and to correct these faults. I encourage anyone who is going to service their car in future to please respect your vehicle. If it is precious & valuable to you, then take the car to the manufacturer or someone realiable that you have worked with before. Rest assured that I am never ever taking my car nor will I ever recommend Bosch Service to anyone. It would be very misleading & unfair. I still can't believe that I paid so much money for terrible results. See attached "cropped" quote. I omitted my personal & car details. </p>

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