Service ****

I had a Bosch appointed technician do a service call. I’m less than impressed. I’ve effectively be told that the repair to the machine will be ~R4000 excluding the call out fee and labour. For a four old machine this is not worth it. What I am extremely annoyed about is that the technician did absolutely nothing; he walk in I told him the problem as I had over the phone, he proceeded to tell me the part costs. He didn't even inspect the machine. If I had been made aware of this I would not have wasted my time and money with the technician as it is not worth repairing a 5 year machine that costs ~R7*** for ~R5000.

I feel that Bosch has not acted in good faith. This is nothing more than a money making scheme

FYI: I have purchase the following Bosch appliances over the past 5 years: • 3 Bosch ovens (all series 8) • One Bosch Fridge • One Bosch Freeze • One Bosch 900mm gas hob • One Bosch Dishwasher • One Bosch Washing machine

You can guess that my next purchase will not be Bosch.