MN
Malcolm N

1 reviews | Active since Dec 2016

16 Feb 2023, 14:44

Service from Bosch Service is pathetic! The contact number on their website for the Mt Edgecombe branch either does not work, or nobody bothers to pick up

Service from Bosch Service is pathetic! The contact number on their website for the Mt Edgecombe branch either does not work, or nobody bothers to pick up. I sent numerous messages on their website and no response to date. I requested a quote for repairs on my Toyota RunX from another branch and after wasting an entire day of my time they failed to provide a quote. I provided all the necessary information for a quote to be generated and still they were unable to. Either they have no idea how to do the repair or have no experience in working with Toyota vehicles. Very disappointing from a group of people that seem to be tarnishing a good brand.

0
Replies (6)
Bosch Service
Bosch Service's reply16 Feb 2023, 14:49
Official
Hi Malcolm
We can assist you at Bosch Hillcrest.
If interested, please forward your query to ***
Many thanks .
MN
Malcolm N's update16 Feb 2023, 15:05
Reviewer Update
I am unable to view your e-mail address however would like to know what became of the enquiries submitted on the Bosch website.
Bosch Service
Bosch Service's reply16 Feb 2023, 15:10
Official
Unfortunately I cannot answer for that specific Branch.
Can you perhaps supply us with your contact number
























MN
Malcolm N's update20 Feb 2023, 16:08
Reviewer Update
Who can answer for that branch? Do the branches not follow a level of service that is regulated by a higher authority, i.e. a head office?

My contact number is ***.
Bosch Service
Bosch Service's reply20 Feb 2023, 16:52
Official
Seems we can't share email addresses or contact numbers on this thread.
Best bet is to Google Bosch Head Office and they'll be able to assist. 

MN
Malcolm N's update21 Feb 2023, 10:32
Reviewer Update
I submitted 2 enquiries on the Bosch website. Clearly nobody at Bosch cares!