POOR SERVICE AND UTTER NEGLECT BY SERVICE ADVISOR

Good day,<br> I took my car a 2005 Mercedes A170 to Bosch Service c/o Magiel & Jakaranda Street, Hennopspark Tel *** on 09 February 2016.<br> <br> 1. I gave a written confirmation for the Service Advisor to go ahead on 22 February 2016.<br> 2. I struggled to get information on what was happening <br> 3. My service provider Danielle Hutton told me that I would get the vehicle either on Friday 26 February or on Monday 29 February. I did not get my car back yet I returned a hired car that I had on the basis of this promise.<br> 4. I was given another promise that my car would be ready on Friday 04 March 2016, which I decided to confirm via an e-mail to Danielle <br> 5. On Friday 04 March 2016 at 15:26 I received a call from Danielle that my car is not ready, that it needed some coding by Mercedes Benz.I requested a courtesy vehicle in the meantime with no luck.<br> 6. Tuesday 08 March 2016 I went to fetch my car I was quoted on crank sensors which were actually not faulty, I have a printed report to prove that. This had a cost of R3000.00. My old sensors were replaced and I made a payment of R17 490.00 and left.<br> 7. As I drove away I noticed that an ESP light was on <br> & car won't accelerate beyond 50k/h.