SL
Sizwe L

1 reviews | Active since Jan 2017

30 Apr 2019, 09:57

NORTHWAY ELECTRAUTO 660 Pretoria Main Rd, Wynberg, Sandton, 2090. northway.co.za

DO NOT TAKE YOUR CAR THERE YOU WILL REGRET!!!!!!!!!!, very bad service. i took my vehicle for diagnostic assessment because it was showing a spanner on the dashboard. i told them i do not have any problem on the vehicle besides the spanner showing on the dashboard and loud noise on cold start up. they diagnosed the vehicle and it was diagnosed with a mechatron problem and they quoted me 30 000.00. i told them the vehicle its still under warranty then they asked me to bring documents and service history which i brought. then they said previous service history is ********** but its fine they will continue with the job. warranty authorized the their quote they warrant paid 23 000 and i paid 7000. i also paid additional amount of 3600 which was for service. they called me to come collect the vehicle (previous thursday 25 april)told me about the fuel pump is making noise i said i know about it and i signed , they also told me about mechanical staff which i did not understand to sign and which i signed. i test drived the vehicle past weekend and it was losing power. i then took it back to them about the problem they teling me the problem were mentioned in the job report therefore i must look for another dealer to fix the problem they cant repair the car any more i dont know on which grounds they are telling me that . they are also telling me that they have a right to choose customers to work with but they did the initial job. becareful. they will mess your car and tell you to look for another repairer

0
Replies (0)