eM
emmanuel M

1 reviews | Active since Apr 2012

11 May 2017, 07:21

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<p>I am actually disgusted with the service that I received from Bosch in Wynberg, last month I took my car for repairs because the engine light was on after diagnosing it they told me it’s a timing chain and I paid R27 000 for the replacement. after fetching it before I could even reach home the engine light was on again, I brought it back to them and they did the diagnosis and said it’s the Vanos even though I could see from their report that it stated "Timing chain retarded “. I paid R6200 for the new Vanos. after fetching it the light came on again and I even noticed oil leaks from the chain case, I took it back to them and they told me that they have sorted the oil leaks problem but could not sort out the engine light because its caused by oil compression. I then took my car to VW for diagnosis where they confirmed that it’s a timing chain as it was not properly replaced. I took it back to Bosch but it’s been a week now they do not even call to give me an update. I am not used to this kind of service and I do not see myself taking my car to Bosch again. this is so disappointing they do not know how to treat customers.</p> <p> </p>

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