1 reviews | Active since Jun 2011
Never use bosch service centre
My car had leaking problem from a diesel pump, as results the car had no power. on the 28 July 2015 I took Diesel pump to Bosch service in Alberton (Park Motors & Diesel) I was told not to worry is a common problem they will fix it. I called the on the 30 July 2015 to check if it is fixed I was told pick it up it is ready the I paid R2827.20 cash. On the 31 July 2015 I put the diesel pump in the car it had the same problem, I went back to Bosch and the lady at the reception said the boss is not in, he will call me when he comes back, The Boss called and said its impossible my car had a timing problem, I went to the 2 x mechanics for second opinions. They all confirmed the problem is with the diesel pump, because it was on wash by Bosch service in Alberton (Park Motors & Diesel) that doe not me is fixed. Bosch please give me back my hard earn money
We sincerely apologise for the bad experience which you have incurred due to the Bosch Dealer in order for us to effectively assist you, we will send you a customer care document for you to complete for record and investigation purposes. Once you have reverted back to us with your completed customer care document and relevant supporting documents, we will bring your complaint to the attention of the dealer and regional technical manager. We view complaints in a serious light and our aim is to reach a fair and amicable resolve to your complaint.
Regards,
The Bosch Service Team
We sincerely apologise for the bad experience which you have incurred due to the Bosch Dealer in order for us to effectively assist you, we will send you a customer care document for you to complete for record and investigation purposes. Once you have reverted back to us with your completed customer care document and relevant supporting documents, we will bring your complaint to the attention of the dealer and regional technical manager. We view complaints in a serious light and our aim is to reach a fair and amicable resolve to your complaint.
Regards,
The Bosch Service Team
