JK
Justin K

1 reviews | Active since Nov 2011

09 Dec 2016, 17:33

Disgusting Service

<p>I brought my car in for a service at Bosch Alberton on 06/12 and for them to look at a noise made when the vehicles ignition is off.</p> <p>I was contacted the same day for collection but told a diagnostic hadn't yet been performed and was asked if I wouldn't mind waiting the following day for the diagnostic - I decided to wait. The following day I was advised the car won't start - no such starting issue had occurred in the past and seems completely unrelated to the noise heard upon switching the ignition off. The car started and rode perfectly before they touched it - I even started the ignition for them when I first dropped off the car to replicate the noise with the lady inspector also starting the ignition to get a mileage reading, the car started with no hesitation.</p> <p>I was slapped with a massive bill to replace the Valvetronic Motor - the car didn't display any symptoms of a failing VVT so I find it odd that this part suddenly broke whilst in their possession.</p> <p>They ordered the parts which only arrived 09/12 and then they couldn't calibrate it so now I'm forced to fork out 1000's for Uber fares to get to work thanks to their incompetence. I still have no idea when exactly the car will be ready as I've been promised everyday the car will be done but isn't.</p> <p> </p> <p>Never send your car to Bosch.</p>

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Replies (1)
JK
Justin K's update23 Dec 2016, 23:49
Reviewer Update

I must add that Chantel did her best to assist me quickly and source the required parts, the issue seems to be sorted.