COMPLAINT

During the beginning of lockdown I had a problem with my dishwasher. I reported the problem and after weeks the technician, Larry came out to fix it. He was not successful and returned weeks later with the inlet pipe. He replaced it but it still did not solve the problem. After trying to get hold of him for weeks he eventually pitch during November 2020. Without my knowledge he then took my dishwasher with him. Since then I have been trying to get hold of him with no luck. I got an automated sms said he will start 5 Jan 2021. When I smsed him again I got another automated sms stating he will start on 8 Jan 2021. I've reported the matter to the Bosch customer service and was informed that they also can not get hold of him but they will sent him an email. I phoned 3 times with the same response. Phoning or smsing Larry dirctly bears no fruit. I now please want to know what has happened to my dishwasher and if it were fixed and when can I expect it back?