BOSCH STOLE MY PARTS, THEY WERE RUDE, AND GAVE ME BURNED ALTERNATOR AS A REPLACEMENT

I had a problem with my car alternator not charging, I took the car to a local mechanic who told me that it was due to the brushes and that It could be fixed, all we needed to do is fix the brushes. I notified Motorite, they told me that I had to take the car to a dealer who was RMI Approved to get the car brushes fixed. I charged my Car battery and took it to Bosch Hillfox, a few weeks later they told me that my car was dead because the Computer Box and the Alternator had a problem and They had charged my warranty R 41 000 to fix both parts,and we should just wait for the funds to be released. To which my warranty requested a Charging test to be conducted so that they could be certain that the car had a problem with the alternator. Quitos at Bosch Hillfox assured me that all the test had be completed and we were just waiting for them to release the funds. a few more weeks later the funds had still not been released. Quintos told me he did not know what was wrong with the people at my warranty (Motorite) because he has forwarded all the tests to Clive Pretorious at Motorite. After another week went by I decided to go into Bosch to see about my car, when I got there I Asked Quintos to Contact Clive at Moto-rite so that he could answer us both as to what was the Delay, To my shock Clive Pretorious told us both that he was still waiting on the charging test, Quintos whispered to the phone as if he did not want me to hear that he could not do a charging test and had told Clive this because the Car was Completely dead, having nothing to Validate paying R 41 000 since no charging test was provided My warranty Only paid R 6000. I took that I had lost the battle and asked Quintos to charge my car battery so that I could come pick It Up and take it to a dealer that would conduct the charging test, Quintos told me that I could not drive the car because the car was dead, I told Quintos that I had driven my car into Bosch Hillfox and I expected to drive it back, at that moment it was the first time he realized that I had not towed my car inn like he had originally assumed, and so I knew that there was nothing wrong with my Computer box, he then called me back frantically saying that, I didn't have to fetch my car anymore he would fix the car for me at no cost at all, All I had to do was purchase the alternator, at this point I released that he wanted to overcharge my Warranty R 41000 because he thought I had towed he car in Therefore he thought I did not know that my car was drivable and that I already had a local mechanic asses the car before I brought it to Bosch Hillfox. Quintos had moved from a none negotiable R 41000 because the car was dead, to me just purchasing the alternator and him fixing it fee of charge for no apparent reason Just out of the generosity of his heart. I knew that my car was in danger in Quintoses hands so I decided that He might just break my Computer box to prove that he was right all along, because I knew He was not going to let me walk away to another dealer so that the dealer could prove his ****, because that would mean he would have to face the consequences. I decided to play along until the car was out of Quintose's hands. He told me that I needed to find a second hand alternator from the s**** yard and he would fix the car for free, I said to him Since Moto rite had given me R 6000 lets use that to find a second hand alternator he agreed very quickly. He called me again to say he had found an alternator but I would have to pay R 8500 on top of the R 6000 that Motorite had given as warranty, I agreed. he then asked me to sighn a form to say that there was no gaurantee about the fact that the Car was Fixed, I refused. I Drove the car for a week after that and the Radiator he had put in my car Started acting up again. I packed the car, Bosch was closed since it was December. My local mechanic came to asses the car and found that the Alternator Quintos had put in my car for R 14 500 was way way less in retail value than the amount he had charged me and that it why It was broken again he warned that the Alternator in my car had very little capacity to handle the amount of electricity that my car produces. I waited for January and by then my car was really starting to under perform in terms of its battery charging system. My mechanic reminded me that (since there was nothing wrong with my original Alternator, the one that Quintos said was Completely dead so that he could Charge my warranty the R 41000) We should just Fix the brushes on that one and put it Back. To our horror when we opened my Original Alternator we discovered that Quintos had ****** some parts in it. The Regulator and the *****s. We contacted Quintos to which he rep**** that my regulator must have been thrown away by the people that clean the warehouse Mind you this is Bosch. I told him I needed the My Regulator ASAP because I was stuck and could no work without my car, I need my car in order to work. he suggested that I come into Bosch to show my alternator, I then reminded him that I was not the reason for the Problem and i Expected him to do the running around not me, He then send a Driver from Bosch with the Wrong parts and and missing parts. this was very frustating and time consuming because he was going to cont me another day of non profit and none productivity, I told him this he did not apologies, Just kept acting surprised. He then sent the same driver again after a few days to come and collect my Alternator so that he could have a Sample as to what he needed to buy to in terms of my Regulator, I kept calling and pleading with him to bring my parts because I was beginning to loose Clients without my car. A few days went by without me being able to be productive and make money so that I can feed my Family, eventually he sent the same driver who brought an alternator that he said was the right alternator for my car, My local mechanic came to see it and immediately told me this was the wrong alternator and that the *****s were too long and the size would not tie onto my Engine and they would not fit into my car . This was really disappointing considering how long I has waited and how much time I had lost, It meant I was looking at possibly another week, I decided I could not wait that long, I took some photos and send them back to Quintos because I could not understand how he could have gotten this wrong while having a sample right there in front of him. Mind you I am still stuck, despite all of my efforts and yet through all of this ordeal, Quintos made it very clear that he expected me to me grateful to him because he was helping me. AFTER HE HAD ****** MY CAR PARTS AND OVERCHARGED ME FOR SOMETHING THAT LASTED A WEEK, AND TRIED TO OVERCHARGE MY WARRANTY QUINTOS WAS HELPING ME. I sent him a massage to tell him that my mechanic had said this was the Wrong Alternator and It would not ***** onto my Engine, Quintos Asked If My Mechanic was even qualified, He swore again up and down that, that was the right part and he notified me that he did not appreciate my tone of anger because he was helping me and seemed to be irritated by dissatisfaction. After that I had had it, I took a Taxi to Bosch Hillfox I had no money since I had not been working. I got there and showed Quintos that he was wrong about the Alternator, Quintos said OH! I can see that its wrong he did not apologies he simply said OH!, I went outside to cry, I was tired I was angry, I had been ****** ****** from and treated like none of my pain and suffering mattered. I confronted Quintos about him owing me an apology for having made me come all the way to Bosch over something I had told him very clearly over the phone. Quintos did not apologies he only repeated what had happened. I asked him to apologies. he said well "IF YOU WANT ME TO SAY SO, I AM SORRY" he proceeded to have a confrontational match with me,and then walked away waving his hands in the air while I was still talking, he said I do NOT want to say anything I will regret to you Ma'am. It turned out the Alternator that Quntos gave me as a replacement for my Regulator that he stole Was Burned up so badly inside when my Mechanic tried to Open it, THEREFORE MY REPLACEMENT REGULATOR THAT HE GAVE ME WAS BURNED SO BADLY AS WELL THAT IT DID NOT WORK ON MY ALTERNATOR. SO IT CANNOT BE USED MY CAR IS STILL STUCK, IT CANNOT USED IN MY CAR, I CANNOT WORK , I CANNOT MAKE MONEY, I AM DANGER OF LOOSING MY ENTIRE CAR. BECAUSE IF I CANNOT WORK I CANNOT PAY FOR MY CAR

So its safe to say Quintos has caused me so much anxiety,Stress, helplessness, sadness, sleepless nights, danger of getting stuck at night in the most dangerous areas ,my livelihood and My sanity

I Have also informed the complaints commission and I am going to open a case against Bosch please see below

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