Bosch Service - Gezina - Very Bad service, Please never use them or you will regret as i did

I brought my car for service on 23 August 2018 to your workshop, after the service was done I was called by Andre Botha that my car needed a brake pad to be replaced. I was given a quote of R2650, I asked if I can still drive the car for some time before the replacement is done cos I don't have the required finance for now.

After my car was done I went to collect the car, after driving about 10 minutes from the garage I saw that my car was overheating shown on the dashboard. I pulled over and wanted to come back to the garage but it was too late because I saw when picking my car that the garage has closed and might not meet anyone to help me.

After waiting for the car to cool down, I looked in the water and found very little water. I replaced the water then embark on my journey home. The car was still showing overheating until I got home then bought an anti-freeze which I poured into the car after it was cooled.

I was so sad because my car has never overheat ever before, how can it be that after the service I started experiencing overheating on my car. I felt very bad and called Andre Botha the next morning reporting about the incident. He told me the service has nothing to do with my car overheating, without any apology. This was my first time of servicing my car at the garage but the experience for me was so bad.

When collecting my car I was told to rate the service and will be given a discount of R250 on my final payment. I did rate the service 4 out of 5 thinking they've done a good job without even driving my car to see if really the work was done. Is that ways you guys falsefully pull people into rating you well for the bad service?

Currently, my car is sitting in the Mechanic garage and the cylinder plate has burnt and the oil has been mixed with water. How I wish I never took my car for service at your garage and also the mechanic noticed the ***** on the filter box was loose and he also concludes that the person that did the service messed up the car.

I am so unhappy about this and will take this forward because I paid for the service and now have to pay above 7500 to repair the car again. I sent them an email as read and never responded and was told by a friend that that is what they do to their customers and offer very poor service with inferior kits.

Please don't ever take your car to this garage, they look good outside but they offer very bad services.