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Shepard M

1 reviews | Active since Jul 2015

08 Sept 2018, 16:33

Bosch Car Service providing poor service

I booked my Jeep 2.7L CRD for servicing of injectors on the monthend of January 2018 at Bosch Car service Selby. See what went by :

[02/04, 20:41] Mbulelo Bosch: Hi Shepherd, the injectors we cost you R14250 for 5 @ a price of 2850.00 for new ones with a guarantee. Let's start with the injectors first and sort out then we focus on the power. Labour is 485x4 = 1940, total is 16190. Fnb, account number , ********** 9796, Rothanya fleet and asset management. Kind regards Mbulelo. [02/05, 07:53] Shep: Hie Mbulelo [02/05, 07:54] Shep: Thanks so much [02/05, 07:54] Shep: How much must I pay today? [02/05, 07:55] Shep: I can make the transfer from my FNB and send proof once that is done [02/05, 07:56] Mbulelo Bosch: Please pay the 16190, it's for the injectors ... [02/05, 08:00] Shep: Ok will do it

*Brought the car end of Jan and 5 Feb we agreed what I must pay and I paid on the 6th of Feb*

*20 April still working on the car and I paid a further R7000 to cover up for an outstanding costs and damaged parts as you highlighted*

*Today is the 8th of September and I still don't have the car after paying a total R23,200 to fix it. Honestly it doesn't sound cool at all. Am not okay at all and can't give much more time.*

This doesn't sit well with me to be treated like this after paying in full for every costing that was charged.

Mbulelo the guy responsible is reachable on +27 76 ********** or +27 11 ********** and ********** as on the banner by the workshop.

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Replies (1)
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Shepard M's update11 Mar 2019, 19:56
Reviewer Update
Hie Guys , let me just take a moment to say my car was eventually released, happy with its performance and running with very small errors that are fairly manageable. I can confirm expertise with regards to the job right now and am happy to work with the minor twerks and errors here and there while driving. Nothing major , all major issues are resolved.