bad service

I have bought a Bosch washing machine on the 27 July 2019,and last year December it stop spinning, and I have sent email to Bosch n their technician came n check n left without doing anything, this year the machine has started to leak black stuff and make loud sound, early March it has stop washing total n send another email till today Bosch has fail to fix my machine, they keep on telling me that they have ordered the part required for the machine it will take 7-14 business days which has passed now. so disappointed by the product and poor service I keep on receiving from Bosch n their technicians