Appalling service from Top Management to the Mechanics

What an absolute disappointment. My vehicle was booked in for a major service and for the workshop to set the idling as agreed beforehand.

-idling couldn’t be set (after the workshop confirmed that they could, before I booked the car in) -wrong Discovery discount was given (just think about how many customers this might have affected up to this point, especially on an account totalling more than R10 000) The branch admitted that they have been giving the wrong discount to all their customers thus far. -the vehicle did not pass a roadworthy test (the major service includes a 62-point check) -delayed and unreasonable responses from Bosch and Discovery