Very disappointed customer

I am very disappointed in Border internet. On the 05/04/2020 i had Border Internet install my wifi the first couple of hours the wifi was working well up until I updated my phone which literally took the whole day where as it only takes a couple of hours, I thought it’s probably just my phone that’s slow on internet.

The next day it was doing the same where the internet is slow and the other people in the house experiencing the same. Last night(07/04/2020) I phoned a technician and told them i did a speed test and requested to another one the results were the same,they told me that they would look into it and phone me in the morning(today(08/04/2020)) I waited whole day for the call,but instead I phoned them around 14:00 and said I’m still waiting for feedback,they told me they did report the matter and they would call me back in a sec,till this very hour I haven’t heard back from them.

I’m very disappointed in Border Internet’s services to say the least,I payed alot of money for installation and still gonna have to pay alot at the end of the month.