Poor Service and Attitude

<p>To whom it may concern:</p> <p> </p> <p>I am a regular at Bootleggers at the Point Mall and unfortunately I don't always get the same time of service. It varies from staff to staff. This has many dependencies, and I understand that it might be due to language barriers, but nevertheless, this could be avoided through the following. </p> <p>The breakfast menu at Bootleggers comes with toast and normally toasted sandwiches could fall under a breakfast item too. </p> <p>I had enquired about if toasted sandwiches can be made. I was told yes. Then when I asked for a certain toasted sandwich I was told no. I, then asked again to confirm whether they can make toasted sandwiches for breakfast and then I was told yes. I asked whether the hotpress sandwiches can be made, again yes. When I wanted to order, I was told no because it would only be made at 12 o'clock. </p> <p>In lieu of the above, it took all that time, back and forth, different messages, to in the end not serve me. </p> <p> </p> <p>As mentioned, it might be language barriers but to avoid this in the future, maybe educate your customer on the menu of the times of the menu items' availability, instead of relying on rude staff. </p> <p> </p> <p>I consequently went somewhere else to satisfy my 'Knead'. </p> <p> </p>