KK
KEABETSOE K
1 reviews | Active since Aug 2015
15 Oct 2015, 14:15
WORST SERVICE EVER
I took a loan from Boodle which was paid back on 26th September. The loan still reflects as unpaid I have been phoning in and wasting my money to try get this resolved. I paid this loan back 2 weeks ago and don't understand why this can't be resolved. I keep been told your finance people will phone me back but they never do. This really is poor customer service.
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Boodle's replyOfficial
30 Oct 2015, 12:35Hello KEA_1,
Good day Keabetsoe
Thank you for bringing this to our attention.
As per our conversation your account is outstanding, our Collections department has been in contact with you for payment arrangement.
In future should you have any feedback on our service you are most welcome to send the feedback to ***.
Kind Regards,
Nhlanhlenkulu Nkosi
Customer Care Team
Good day Keabetsoe
Thank you for bringing this to our attention.
As per our conversation your account is outstanding, our Collections department has been in contact with you for payment arrangement.
In future should you have any feedback on our service you are most welcome to send the feedback to ***.
Kind Regards,
Nhlanhlenkulu Nkosi
Customer Care Team
Boodle's reply30 Oct 2015, 12:35
Official
Hello KEA_1,
Good day Keabetsoe
Thank you for bringing this to our attention.
As per our conversation your account is outstanding, our Collections department has been in contact with you for payment arrangement.
In future should you have any feedback on our service you are most welcome to send the feedback to ***.
Kind Regards,
Nhlanhlenkulu Nkosi
Customer Care Team
Good day Keabetsoe
Thank you for bringing this to our attention.
As per our conversation your account is outstanding, our Collections department has been in contact with you for payment arrangement.
In future should you have any feedback on our service you are most welcome to send the feedback to ***.
Kind Regards,
Nhlanhlenkulu Nkosi
Customer Care Team