KD
Kelly D

1 reviews | Active since Nov 2020

25 Feb 2026, 15:06

Worst Service

I app**** for a loan earlier today and was prompted to upload bank statements. When I uploaded, it gave me unsuccessful error. I joined live chat for assistance with this and no one responded for 20 min. I started my application over and the same happened when uploading bank statements. I reached out on live chat again and as we speak I have been waiting for assistance for half an hour. The service is nonexistent. Very bad

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Replies (1)
Boodle
Boodle's reply26 Feb 2026, 08:24
Official
Dear Kelly,

Thank you for reaching out to Team Boodle!

Based on the information you’ve provided and in line with new government regulations, we’re unable to offer you a Boodle loan at this time.The good news is—you can try again after 30 days!

At Boodle, we take Responsible Lending seriously and believe that taking out a loan should always support and improve your financial well-being.If you need any further information or assistance, feel free to reply to this email or contact us on 0861 Boodle (266 353).

Kind regards,
Boodle team