SM
Soh M

1 reviews | Active since Feb 2022

12 Nov 2023, 14:47

Worse company, 100% Poor service

What a poor service this company has, dealing with it is a nightmare. I have an account with them set for 3 months... They do not stick to agreements in terms of debit orders, they invaded my bank account two times on a wrong date - staff is so disgusting and will keep telling you there is no manager in charge of them when you want to speak to the manager. Pls do not try them unless you're ready for the headache above...... I spoke to Nomfundo, Nonhlanhla and Mandla who was the worse of all !!

0
Replies (3)
Boodle
Boodle's reply21 Nov 2023, 09:13
Official
Good day Soh,  Thank you for bringing this to our attention.  This matter has been referred to our Collections department for further investigation. they will contact you with feedback  We apologise for any inconvenience caused.  In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353)  Kind Regards Boodle Team 
SM
Soh M's update21 Nov 2023, 12:16
Reviewer Update
" In future should you have any feedback on our service you are most welcome to send the feedback to *********** or contact us on 0861 Boodle (266 353) "
It is no use, because your business does not have management as all your staff would say so. calling that " 0861 Boodle (266 353) " is just a waste of time because they move a call from one staff member to another telling you they can not be able to help....... such a disappointing experience !
Boodle
Boodle's reply06 Dec 2023, 12:25
Official
Good day Soh,  Thank you for bringing this to our attention.  This matter has been referred to our Collections department for further investigation. they will contact you with feedback  We apologise for any inconvenience caused and the matter is with the relevant department. In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353)  Kind Regards Boodle Team