MG
Marijke G

1 reviews | Active since Mar 2015

01 Mar 2015, 12:07

Want to debit order more

December I took a loan from Boodle and I had to pay back R3057. This could not go off 1 of Feb, because my boss did not pay me yet. They contacted me and asked if i wanted to pay it back from 28 feb over 6 months and i said yes R909. So when my boss paid me the whole R3057 went off from my bank account, and I saw today that they wanted to debit ordered R909 yesterday after I mailed them on the 4th of Feb and said nevermind because I saw you debitted the whole amount

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Replies (1)
Boodle
Boodle's reply05 Mar 2015, 09:48
Official
Hello marijke gouws,

Our attempts to contact you as per contact details provided were unsuccessful however a refund was processed and the matter has been resolved.

We apologise for any inconvenience caused.

In future should you have any feedback on our service you are most welcome to send the feedback to ***

Kind Regards
Nhlanhlenkulu Nkosi
Customer Care Team