AJ
Anthony J

1 reviews | Active since Nov 2023

09 Nov 2024, 06:46

Very poor service

2nd time applying for a lone. Nothing happens. Website keeps showing "we're on it" previous lone expired although I submitted all my documents. Then app**** again, even phoned and was assured a consultant is busy and will get back to me shortly. No reply on service tickets, bo reply on mails. That was yesterday. Along with false advertising it seems you don't want to do business. maybe just close shop.

0
Replies (4)
Boodle
Boodle's reply09 Nov 2024, 08:27
Official
Good Day Anthony,
Thank you for bringing this to our attention.
Please upload actual picture of ID in order for us to proceed with your loan application.
In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353)
Kind RegardsBoodle Team
 
AJ
Anthony J's update09 Nov 2024, 09:30
Reviewer Update
I have mailed it I have uploaded it on the web site how do you want me to do it differently?
AJ
Anthony J's update09 Nov 2024, 09:31
Reviewer Update
And by the way I have sent you feedback privately. I have phoned the number you're referring to. No success.
Boodle
Boodle's reply11 Nov 2024, 15:22
Official
Good Day James,
Thank you for bringing this to our attention.
Kindly be advised that your application is approved and paid out to you
In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353)
Kind RegardsBoodle Team