1 reviews | Active since Oct 2016
VERY BAD SERVICE SINCE THE OLD WEBSITE
<p>It has become stressfull since the new website as there are to many staff WHO HAS TO MAKE EACH THEIR OWN DECISION before a loan is approved. I used boodle loans for almost 8 months and paid my loan promptly every month. EVEN have a 5 "smile" rating but they keep on declining me for some reason. Oh wait because of affordability which they made after submitting payslips, then banking statements then hubbie's banking statements then summary of living exspenses but nooooo they never come back to you and immediately decline when you enquire. </p>
Good day, Marie
Thank you for bringing this to our attention.
kindly be advised your application was declined due to affordability, as peer NCR we are required to practice responsible lending hence we cannot process an application without clear indication that it wi not trap you in debt.
In future should you have any feedback on our service you are most welcome to send the feedback to ***
Kind Regards,
Nhlanhlenkulu Nkosi
Customer Care Team Leader
Good day, Marie
Thank you for bringing this to our attention.
kindly be advised your application was declined due to affordability, as peer NCR we are required to practice responsible lending hence we cannot process an application without clear indication that it wi not trap you in debt.
In future should you have any feedback on our service you are most welcome to send the feedback to ***
Kind Regards,
Nhlanhlenkulu Nkosi
Customer Care Team Leader