Very Bad Service and Suspicious

App**** for a loan and was approved , they say money in your account less than 10minutes but that is not true. So I give them the benefit of the doubt because they are ABSA and I am Nedbank but it is more than 24 hours later and still no money in my account. I have contacted them and guess what they say. The money is in your account , so I got statements from my bank and sent it to them to prove that there is no money in my account from them. Now they dont respond to my emails or calls. Guys be careful please dont except any mandate from them if the money is not reflecting in your account. This is very unprofessional from a company that tells me they are listed and big.