RM
Retsibile M

1 reviews | Active since Jul 2018

08 Oct 2021, 20:23

Useless useless useless

This company is ridiculous firstly the moment you are out and down they turn their back on you, now I'm basically being forced to make an arrangement that I can't afford, how is it that a person who can't afford your their normal installment be forced to pay more than their installment, I requested their bank details they are refusing to give it to me, I mean I'm trying to reduce the balance that I'm owing you, but i guess you don't want my money, I CAN'T AFFORD THE INSTALLMENT ANYMORE YOU ARE REFUSING THE YOUR MONEY BUT GUESS WHAT THIS I'M TAKING IT FAR, YOU HAVE ANOTHER THING COMING, then there is This Tshepang mxm useless in the collection department

0
Replies (3)
Boodle
Boodle's reply09 Oct 2021, 08:10
Official
 Good Day Retsibile,  Thank you for bringing this to our attention.  Please note that this matter has been referred to our Collections department for further investigation. they will contact you with feedback  We apologize for any inconvenience caused.  In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353)  Kind Regards Boodle Team 
Boodle
Boodle's reply11 Oct 2021, 15:49
Official
  Good Day Retsibile, 
 
  Thank you for bringing this to our attention.
 
 Please note that an investigation was conducted with our collections department. Payment arrangements where granted to you as per our company policy, however you did not want to commit to any     arrangement as per the conversation you had with the consultant.
 
 Unfortunately we cannot grant you any further arrangement as your account is out of term and your contract cannot be extended. Please note that we do not have any cash payment arrangement as we have a debit order  in place on your account as per signed agreement.
 
 In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353) 

Kind Regards 
Boodle Team  

Boodle
Boodle's reply12 Oct 2021, 11:27
Official
 Good Day Retsibile,
 
 Kindly be advised that as per signed agreement, a debit order will be stopped or cancelled when the account is paid up.
 
 In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact us on 0861 Boodle (266 353) 

Kind Regards 
Boodle Team