NK
Nqobizizwe K

1 reviews | Active since Oct 2015

28 Mar 2018, 20:23

Useless company with useless staff!!!

I am very disappointed at the poor level of consideration and attention to detail from this fly by night company. Ref: ********** 5 this account was paid up in 2016 mind you this thing still shows up at the credit bureaus I have spoken to Sabelo who only logged dispute with bureas to have this account removed on 20-03-2018 this is 2 years later the funny thing and what I find very mind boggling is the fact that I send numerous emails answered by Zodwa Gumede who in plain simple English says I must go to hell for asking relavent questions as to why I mist wait 20-21 working days to have this record removed when account was closed such a long time ago...I don't care what it takes but this I will fight because it not my duty to do this! So a supervisor or a manager must attend to my query and ensure positive feedback . I am tired of speaking to your *********** and worthless agents I need things done and done with precision. With that said I regret all the people I actually referred to your BS company that doesn't care about its clients and credit health...I say this because when I owed you guys you had the audacity to harass me and hand me over yet you can't even do right on your side. I will be taking this up with NCR lucky for me I have good fiends who work there they never fail me ask Getbucks and FNB they know me well!!!! Do this right now or I will have you company name tarnished single handedly I know my right will not stand for this S**t

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Replies (1)
Boodle
Boodle's reply05 Jul 2018, 13:26
Official

Good day Nqobizizwe

Thank you for choosing Boodle as your financial service provider.

kindly be advised our attempts to contact you were unsuccessful, please contact us on ***.

In future should you require further assistance, please contact us on ***or email to ***

Kind Regards,

Nhlanhlenkulu Nkosi

Customer Care Consultant