GK
Gordon K

1 reviews | Active since Jun 2022

06 Oct 2026, 15:08

USELESS

They are useless - they contacted me to say i qualify for a top up, then when i app**** online i was declined- apparently because of my age!!! Not because of bad credit, or judgments, of bad credit score - No because I am a pensioner with a job!!!!

0
Replies (1)
Boodle
Boodle's reply09 Oct 2026, 12:50
Official

Dear Gordon K,

Thank you for sharing your feedback with us.

We understand your frustration regarding the outcome of your top-up loan application, particularly after receiving communication indicating that you may qualify.

Please note that while you may meet certain initial qualifying requirements, all applications remain subject to our full assessment process, which includes our qualifying criteria. Unfortunately, meeting some of the initial requirements does not guarantee approval, as the final outcome is determined by the results of the assessment.

In this instance, your application was declined because you did not meet the applicable age criteria. This decision was not based on your credit score or the presence of judgments, but rather on our lending requirements.

We appreciate your feedback and apologise for any confusion or disappointment caused by the outcome. Thank you for taking the time to bring your concerns to our attention.

Kind regards,
Boodle Support