mM
monya M
1 reviews | Active since Mar 2009
28 Jan 2015, 07:48
THREATS!!!!
Good day,<br> <br> I have now been bombarded with telephone calls. WHILE I AM IN A MEETING, Threatening EMAILS. I am now fedup!.<br> <br> Earlier this month I sent an email SERVICE REQUEST/GENERAL ENQUIRY, requesting that my payment date be moved to the 1st of February, KNOWING, that there is going to be a problem on the 26th!!!! When ALL my debit orders go off.<br> <br> NEVER did anyone come back to me, saying that it would not be possible!! NOW my credit rating is going to be affected because someone somewhere did not do their work!!!<br> <br> Sort out ASAP.
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Boodle's replyOfficial
05 Feb 2015, 15:03Hello monya,
Good day Monya
Thank you for bringing this to our attention.
As per arrangements with our Collections department, your refund has been processed and the account has been paid up.
We apologise for any inconvenience caused.
In future should you have any feedback on our service you are most welcome to send the feedback to ***.
Kind Regards,
Palesa Nyembe
Customer Care Team Leader
Good day Monya
Thank you for bringing this to our attention.
As per arrangements with our Collections department, your refund has been processed and the account has been paid up.
We apologise for any inconvenience caused.
In future should you have any feedback on our service you are most welcome to send the feedback to ***.
Kind Regards,
Palesa Nyembe
Customer Care Team Leader
Best regards,
Boodle's reply05 Feb 2015, 15:03
Official
Hello monya,
Good day Monya
Thank you for bringing this to our attention.
As per arrangements with our Collections department, your refund has been processed and the account has been paid up.
We apologise for any inconvenience caused.
In future should you have any feedback on our service you are most welcome to send the feedback to ***.
Kind Regards,
Palesa Nyembe
Customer Care Team Leader
Good day Monya
Thank you for bringing this to our attention.
As per arrangements with our Collections department, your refund has been processed and the account has been paid up.
We apologise for any inconvenience caused.
In future should you have any feedback on our service you are most welcome to send the feedback to ***.
Kind Regards,
Palesa Nyembe
Customer Care Team Leader
Best regards,